Understanding Timezones in Workflows

Each workflow has a timezone configuration that determines the execution times of workflow steps. When launching an automation based on a workflow, Introist uses the workflow's timezone settings to schedule these automations accurately.

Workflow Timezone Configuration Options

When setting up a workflow, you have several options to select the right timezone for each employee:

Workspace Default Timezone

This default option ensures there is always a fallback timezone for scheduling automations, providing consistency across the workspace. For simple setups, this might be all you need.

Employee Field

This option uses the employee's specific timezone Employee Field. It is ideal for ensuring that actions are tailored to the employee's local time.

If you don't already have Employee Field called timezone. You can create it following these instructions: Create Employee Field

Workflow-Specific Timezone:

You can set a specific timezone for the workflow itself. This ensures that all steps in the workflow are executed based on this predetermined timezone, regardless of the employee's or workspace's default timezone. This is useful for workflows that need to operate on a fixed schedule, such as company-wide processes.

Importance of Correct Timezone Configuration

Accurate timezone configuration is crucial to ensure that all workflow steps are executed at the intended times. Misconfiguration can lead to actions being triggered at incorrect times, potentially causing disruptions or delays in the automated process.